Bookings are made and accepted only on the following conditions:

1.0 Station House Agreement

1.1   This agreement is made on the basis that the property (“the Property”) is to be occupied by the party members for a holiday as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 and the party members acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

2.0 Booking Conditions

2.1 You must be at least 21 years old when you book the accommodation. Your booking is made as a consumer and you acknowledge that no liability can be accepted for any business losses howsoever suffered or incurred by you. When we issue our written confirmation to you we enter into a contract with you, the party leader, which is subject to these booking conditions. Any disputes or queries will be between the party leader and Station House (M C & S J Clark). The party leader will assume responsibility for the whole party and the compliance with these rules of all party members. We have the right to refuse any booking prior to the issue of our written confirmation, and if we do this we will tell you in writing and promptly refund any money you have paid us. When your confirmation is received, the details must be checked carefully. If anything is not correct you should tell us immediately.

2.2 . The number of persons occupying the property must not exceed the maximum number stipulated in our property description. We reserve the right to refuse entry to the entire party if this condition is not observed.

2.3 The party members’ right to occupy the Property may be forfeited without compensation if:-

2.3.1 More people attempt to take up occupation than declared on the booking form, at the time of booking or before the commencement of the holiday.

2.3.2 Overnight guests are entertained without our express permission.

2.3.3 Any activity is undertaken which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance.

2.3.4 Party members do not adhere to the no smoking policy in the property.

2.4  We are happy to host single sex parties but hen and stag parties are strictly not allowed unless by agreement with Sarah Clark.

2.5 A deposit of £100.00 (“Deposit”) is payable immediately, at this point your booking becomes binding. 100% of the booking price is payable in full if the booking is less than 1-week, (7-days) from arrival date.

2.6 No bookings are valid until confirmed in writing and the deposit/ full amount has been received. We reserves the right to accept or refuse bookings.

2.7 The booking conditions will apply to all confirmed bookings.

3.0 Cancellation Policy

3.1 Once a booking is confirmed, the person booking the property is responsible for payment of the full balance of the cost of the holiday. The balance of the booking cost must be received in the bank account as detailed on the invoice, no later than 1-week (7 days) before your arrival date. We reserve the right to cancel the booking if full payment has not been received by 1-week, (7-days) prior to your arrival. If you book less than 1-weeks before the arrival date, payment of the total cost is due straight away. Payment can be taken by bank transfer.

3.2 Once your booking is confirmed you have entered a legal contract. If you subsequently decide to cancel, you must notify us as soon as possible in writing (including by email). Any monies paid for Station House holiday let are non-refundable under any circumstances (including medical and weather related, or any reason outside our control). For cancellations within 1- week of arrival any balance due remains payable to the specified bank account. We will endeavour to re-let the property once formal cancellation has been received. If we are successful, we will, either allow you to transfer to alternative dates or refund money received from the resale of your booking.

To Summarise:

If you decide to cancel:

The £100 deposit is non-refundable unless we are able to re let the booking.

Balances are due 1-week (7-days) before arrival. For cancellations before 1-week no balance will be payable. The deposit is non-refundable unless we are able to re-let.

For cancellations within 1-week of arrival, if we are able to re-let the property we will refund all monies less a deduction for any discount we have to incur in order to let the property.

Any repayments will be made once we have received full payment from re-letting the property. Where the re-book is for a lower amount the difference between the full amount of the original booking and the full amount of the new booking will be deducted from the repayment.

In the event that we are closed due to an act of government in respect of Covid-19 or similar, we will transfer your booking to another date of your choice subject to availability or issue a refund less our reasonable costs of administration. Where we agree to transfer your booking, any money paid to us, (M C & S J Clark), will be non-transferrable and non-refundable in all circumstances.

3.4 Although it would be very unfortunate for circumstance to alter 7 days before your arrival, we strongly recommend that you to take out cancellation insurance that covers pre booked UK self-catering holidays due to adverse weather, ill-health, bereavement, government closure etc.

Your booking may not be normally moved from one date to another once made, except at the discretion of the Sarah Clark. If you wish to change the booking date then please get in touch as soon as possible and we will try and work out a mutually agreeable change of dates, subject to availability.

3.5 In the event of the accommodation becoming unavailable, we have the right to cancel your booking in advance and you will be refunded the full amount of monies already paid to us. We would only cancel your booking if your accommodation was unavailable for reasons beyond our control (such as fire or flooding). Our liability would not extend beyond this refund.

4.0 Data and Privacy

4.1 In making a booking we will ask for personal information such as your name, postal address, email address, telephone number and payment details. We will not pass your information on to any third parties for the purposes of administration.

4.2  We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protections Act 1998.

5.0 Liability

5.1. We (M C & S J Clark) shall have no liability to you for the death or personal injury to you or any member of your party. Party members are asked to take care at all times while on the Property. Parents in particular are asked to ensure that children are safe, accompanied by a responsible adult and not left unattended. The Property is constantly upgraded and maintained and we reserve the right to make any improvements and changes as we see fit without informing future guests.

5.2 We do not accept responsibility or liability for injury or damage to and loss of guest’s property, cars and contents and you agree to indemnify and hold us harmless from and against all actions, claims, costs and proceedings (including reasonable legal fees incurred in defending the same) arising from your acts or omissions (and those in your party) while on our property. In the event of guest misbehaviour or other necessary cause, we reserve the right to terminate the let without any refund of letting monies.

5.3 Force Majeure: We (M C & S J Clark)  cannot accept responsibility or liability for any alterations, delay or cancellation or any other loss or damage caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, epidemics, pandemics, acts of any government or public authority, or any other event outside our control.

Where the property becomes unavailable due to actions not caused by M C & S J Clark we will refund guests less the costs incurred in providing your accommodation.

5.4 Wildlife: The Property is in a beautiful rural area. Please therefore expect to meet some wildlife, including the odd spider, mouse, bird, fly, bee, wasp or other creature, which may make their way into a property unbeknownst to us. Spiders in particular are not considered to be a pest and consume up to 2000 other insects per year. If this is likely to be a problem, it would be best not to book. (If any of these creatures are encountered, do not panic, but contact us if the creatures become a serious menace. We reserve the right to take no action if the wild life is not a serious threat to health

6.0 Advertising

6.1. We, (M C & S J Clark), have compiled the information in our online brochure  and any authorised third-party websites or advertisements as accurately as possible at the time of going to press. However, facilities may be altered or withdrawn (we are always seeking to improve services and facilities) for reasons outside our control, in which case we cannot accept responsibility. We make every effort to ensure that the property details are accurately reproduced. Mistakes may occur from time to time, and confirmation should be requested prior to booking. The Party Leader accepts that minor differences between text/photograph/illustrations on the Website and the actual property may arise. We cannot accept responsibility should the property not conform to your standards. If a facility is particularly important to you, please check with us prior to your booking. Occasionally, unforeseen problems mean that some facilities or services (such as Wi-Fi) become unavailable, and if this is the case we will tell you as soon as reasonably practical after we become aware of the situation. Similarly, we cannot accept responsibility for any changes or closures to local area amenities or attractions mentioned on the website or advertised elsewhere. There are many unauthorised websites listing holiday cottages. We cannot accept responsibility for the descriptions on these sites.

7.0 Duration and Times of Rental

7.1 Your accommodation will be available to you after 4 pm on the start date of your stay and you must leave by 11 am on the last day (on occasions this may differ on agreement with Sarah Clark). Your right to occupy the property is limited to a right of occupation for holiday purposes and such right shall terminate at 11.00 am on the scheduled date of the completion of the holiday. The period before and after your stay is probably booked by other guests, so please respect our check in and departure times so we have enough time to prepare for the next group (the result of your late departure could incur charges as a result of housekeeping staff being prevented from accessing the property at the agreed departure time). You must allow us access to the property at any reasonable time during your stay.

8.0 No Smoking Policy

8.1 There is no smoking in the Property. We reserves the right to make a charge where guests have contravened this request. The charge will include the cost of damage and additional costs of cleaning (such as curtains etc.). Consequential costs may be incurred where it is not possible to remove the smell of smoke prior to the arrival of the next guest who subsequently demands compensation from ourselves.

9 Noise Policy

9.1 We have a zero-tolerance policy on late-night noise. All outside music is prohibited after 10.00pm in consideration of the neighbours. Use of fireworks are not permitted under any circumstances. Late night noise has to be confined within the building so as not to disturb nearby residents. Due to the peaceful location, we do not allow live bands, other live acts, PA systems, discos, marquees or gazebos. You are welcome to use the outdoor space (i.e. BBQ) but please ensure you are back inside the building by 10.00pm. Please also be aware that when the windows are open in the warmer months, late night noise can travel. During your stay please do not exceed the maximum number of guests agreed at the time of booking and if you do have any special requests, do check with us beforehand. By confirming this booking, you are agreeing to our terms and conditions on behalf of all your guests.

10.0 Pet Policy

Pets are not allowed at Station House

11.0 Lost Property

11.1 Please contact us as soon as possible if you think you have left any personal items in the Property after your departure. Should you wish your items to be returned, we will happily do so but the postage must be paid in advance by you. We will advise you of our returns procedure at this point. In the event of us finding any property, we will hold lost property for 1 month then dispose of the item.

12.0 Complaints

12.1. Every effort has been made to ensure that you have an enjoyable and memorable holiday. However, if you have any problem or cause for complaint it is essential that you contact us immediately to give us the chance to resolve it. It is important that this is done whilst you are still at the Property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended.

13.0 Changes to Terms

13.1 We, (M C & S J Clark), may revise these Terms from time to time.

13.2 If Terms, are revised we will give you written notice of any changes and you can choose to cancel the booking agreement

14.0 Breach of Contract

14.1 If there is a breach of any of these clauses by the Party Leader or any of their party, then we (M C & S J Clark), reserve the right to re-enter the property and end the holiday and ask the Party Leader and their party to leave.

14.2 If there is a breach of any of these conditions by us,(MC & S J Clark) then the Party Leader has the right to end the Holiday and leave.

14.3 Ending the Holiday by us,(MC & S J Clark), or Party Leader does not affect that party’s other rights and remedies.

15.0 General

15.1 During your stay at Station House we may as part of a booking introduce party members to the goods and/or services of third parties. We, (M C & S J Clark) shall not be treated as an agent for any such third parties, and any contract for the supply of such goods and/or services shall be between the provider and the party member.

15.2 All electronic data transferred pursuant to these terms and conditions remains the property of us or their agents and may not be replicated in part or whole without our (M C & S J Clark)  prior written permission. Electronic data will not be preserved indefinitely by us.

15.3 Station House may transfer their rights and obligations under these Terms to another organisation, and will notify you in writing if this happens but this will not affect your rights or our obligations under these terms.

15.4 Each of the paragraphs of these terms operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in force.

15.5 If we, (M C & S J Clark),  fail to insist that you perform any of your obligations under these terms, or do not enforce our rights against you, or delay in doing so, it will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.  

16.0 Validity Clause

16.1 If any term or provision in these booking terms and conditions is found by any court, tribunal or administrative body or competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness or unreasonableness be deemed to be severable and the remaining provisions of the booking conditions and the remainder of such provision shall continue in full force and effect.

17.0 Jurisdiction and Governing Law

17.1 These terms are governed by English Law. You agree to submit to non-exclusive jurisdiction of the English Courts. However, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland and if you are a resident in Scotland you may also bring proceedings in Scotland.

Please note that these booking conditions supersede all previous issues.

1 January 2022

M C & S J Clark  Station House Upper Padley, Grindleford, Hope Valley, S32 2JA

Tel: + 44 (0) 7710350042